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Our data center is among the best-connected hosting facilities in the world. There has been heavy investment in both network equipment and backbone connections to ensure that our clients get the fastest access possible to their content and applications. With multiple network connections to 8 (eight) different Internet backbones this means that our network is not dependent upon any single provider, ensuring the maximum possible network uptime.
The Data Center has complete redundancy in power, HVAC, fire suppression, network connectivity, and security. The facility sits atop multiple power grids driven by TXU electric, with PowerWare UPS battery backup power and dual power generators onsite. The HVAC systems are a combination of glycol, chilled water, and condenser units by Data Aire to provide redundancy in cooling coupled with ten managed backbone providers. Fire suppression includes a pre-action dry pipe system including VESDA (Very Early Smoke Detection Apparatus) with over 1200 smoke detectors between the three facilities.
Security is ensured by keycard locks on all paths to sensitive areas, as well as motion-sensitive closed-circuit cameras throughout the premises. All visitors to the datacenter must check in and out of the facility at the front desk with a government-issued photo. The facility is one of the most secure, boasting over 100 individual motion-sensitive closed-circuit cameras.
All equipment and datacenter infrastructure is monitored at all times by a sophisticated IPAlert system that monitors up to 16 different services over a private or public IP network, our technicians monitor the IPAlert system 24 hours, 7 days a week so can take immediate action in the event of any failure.
"The level of support provided by HostFast is unmatched. They go above and beyond to assist with any issues or questions I have. The server performance is excellent, delivering optimal speed and reliability for my websites."
"I've been a customer of HostFast for years, and I'm continually impressed with the service. Their support team is fantastic, promptly addressing any concerns and ensuring optimal performance for my websites."
"I've been a customer of HostFast for several years now, and I couldn't be happier. The support they provide is exceptional - prompt, friendly, and efficient. The performance is top-notch, ensuring optimal website speed and stability."
We understand how important it is for you to get help when you need it. Our suppport team is there for you, 24/7, 7 days a week.
Our support team specialize in keeping your websites running fast and trouble-free so that you don't have to. Having the peace of mind of a 1stclass support team to rely on. allows you to focus on your business instead.
You can submit a support ticket, or talk to us live on live chat. You can drop us an email or call us on freephone to get a call back. No matter how you want to get hold of us we will be there for you.
We know you will love HostFast Web Hosting and our team, so it is a no-brainer for us to give you a full 90 day, money-back guarantee. No questions asked!
You won't have to wait for things to start moving at HostFast. You can get building your website straight away or have us move an existing one over for you.
You can now have fast and affordable Web Hosting here at HostFast. State of the art technology and lightening fast servers, backed up by top rate technical support guarantees it!
How do I choose the right web hosting provider?
When selecting a web hosting provider, consider factors such as reliability, customer support, pricing, features, and scalability. Look for providers with a solid reputation, positive customer reviews, and responsive support channels. Here at HostFast we pride ourselves on the very high levels of service that we proivide to all of our thousands of clients.
What is uptime and why is it important?
Uptime refers to the amount of time your website is operational and accessible to visitors. It's crucial to choose a web hosting provider that guarantees high uptime. Here at HostFast we guarantee 99.9% uptime on your account. A high uptime ensures that your website remains available, which is vital for online businesses, e-commerce, and maintaining a positive user experience.
Can I upgrade as my website grows?
Absolutely! As our Web Hosting plan here at HostFast is an unlimited plan the only reason that you would need to upgrade would be to host extra websites. Adding extra websites to your existing plan is an extremely cost-effective way of adding extra sites. Contact our support team to find out more details
What is a domain name?
A domain name is the address that users type in their web browsers to access your website (e.g., www.yourwebsite.com). Web hosting and domain registration are separate services, but HostFast offer domain registration as part of our packages. You can also transfer an existing domain to your HostFast account.
What is a content management system (CMS)?
A content management system is a software application that allows you to create, manage, and modify the content on your website without requiring technical expertise. If you can send an email you can use a CMS. Popular CMS options include WordPress, Joomla, and Drupal. All of these, and quite a few more, are available with your HostFast Web Hosting plan. Ask our support team for more details.
What is SSL and do I need one?
SSL (Secure Sockets Layer) is a security protocol that encrypts the data transmitted between a website and its visitors. It ensures that sensitive information, such as personal details and payment data, remains secure from potential attackers. Having an SSL certificate is crucial, especially if you have an e-commerce site or handle user data. It not only protects your visitors but also instills trust and credibility in your website. Here at HostFast we offer an SSL certificate as part of your hosting package.
What is web hosting?
Web hosting is a service that allows individuals and organizations to make their websites accessible on the internet. It's like renting a piece of land where you can build and display your website. As the web hosting provider HostFast stores your website files on our powerful computers called servers, which are connected to the internet 24/7. This ensures that your website is always available for visitors to view.
Do I need web hosting for my website?
If you want people around the world to see your website, then yes you do. Web hosting is essential for any website to be accessible online. Without web hosting, your website files would have nowhere to reside, and people wouldn't be able to access your site using a domain name.
What types of web hosting are available?
There are various types of web hosting to suit different needs. Shared hosting is the most common and affordable option, where multiple websites share server resources. VPS hosting provides more dedicated resources and flexibility, while dedicated hosting offers an entire server for a single website. Cloud hosting utilizes multiple servers for improved reliability, and managed WordPress hosting is specifically designed for WordPress-powered sites. Ask our support team for more details.
How much web hosting space do I need?
The amount of web hosting space you require depends on the size of your website and the number of files it contains. Most small to medium-sized websites can comfortably fit within a few gigabytes of storage. If you have a lot of multimedia content or anticipate significant growth, you willneed more. Your Web Hosting plan here at HostFast is unlimited so you won't have to worry about running out of space.
What is bandwidth and how much do I need?
Bandwidth refers to the amount of data transferred between your website and its visitors. It includes file downloads, page views, emails, etc. The required bandwidth depends on your website's traffic volume and content. For a new or small website, a hosting plan with a few hundred gigabytes of monthly bandwidth should be sufficient. High-traffic or data-intensive websites may require hosting plans with unlimited or higher bandwidth limits. Here at HostFast your Web Hosting plan is unlimited so you will never have to worry about bandwidth limits.
Can I transfer my existing website to HostFast?
Yes, you can transfer your existing website to HostFast. It can be a complicated task but the good news is that we will take care of everything for you. The process involves migrating your website files, databases, and configurations from the current hosting environment to HostFast and then setting up and configuring your website here on your new account.